array(8) { ["heroImage"]=> NULL ["title"]=> NULL ["content"]=> NULL ["highlightsTitle"]=> NULL ["highlights"]=> NULL ["mainHightlightLink"]=> NULL ["mainHightlightImage"]=> NULL ["mailSubject"]=> NULL } Ferreira de Sá | Privacy Policy: Protecting Your Information

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Privacy Policy

Introduction

This privacy policy is applicable only to the website www.ferreiradesa.com (here In after referred to as "site"). By using this site (www.ferreiradesa.com), you agree to the use that we may make of personal information submitted to us and / or collected, made under and under the terms of this privacy policy.

What kind of personal information is collected when I visit your website (www.ferreiradesa.com)?

To access the site, it is not necessary to make any registration, however if you participate in any of the services offered by the site we collect personal information to manage the services offered by this site, such as: name, telephone number, email address, country , city.
We do not collect any sensitive information. Sensitive information includes data such as: race or ethnic origin; political opinions; religious beliefs or the like; physical or mental health; sexual orientation or criminal record. Whenever you voluntarily provide sensitive information, we expressly consent to your use of that information in connection with the purpose for which it was provided.

Technical information

When you visit this site, we may collect technical information, collect technical information such as IP (Internet Protocol) address, visited pages and browser used to view the site.
This site gathers technical data to improve the effectiveness of the site and diagnose problems with our server, to administer this site, to analyze the origin of the site traffic and to identify our users. We may also collect other information such as site usage preferences, also known as profile data. In this context, we may use "cookies" to manage the information.

When is personal information collected by the site www.ferreiradesa.com?

Personal information is collected under the following circumstances:

  • When sending emails through our site, which may include your name, email address, and any additional information you choose to include.
  • When you fill out forms to request our services or information.
  • When you voluntarily subscribe to our newsletters.

How do they use my personal information?

We only use the personal information you provide to manage your order and the services we offer through this site as described in this Privacy Policy.
We use your personal data only to respond to the requests you submit and your use of the company's website, in order to allow us to give you the best and most pleasant browsing conditions in the use of the services provided.
When requesting material or asking someone to contact you, you will always have the option to receive other information that may be of interest to you.

Your Rights

You have the right to request access to the personal information you send to us, to update or correct your details, to choose not to receive further information from Ferreira de Sá or to request that your personal data be excluded from our systems, at any time through email info@ferreiradesa.pt. We treat all situations in accordance with applicable local law.
You can choose not to receive promotional or marketing e-mail from us by sending an email to info@ferreiradesa.pt indicating the e-mail address you wish to remove from our distribution list. This option, not to receive our promotional or marketing electronic mail, does not prevent us from contacting you, by e-mail or otherwise, in order to manage the existing relationship with us.

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections if your data is incorrect or incomplete.
  • Right to Erasure (‘Right to be Forgotten’): You can request the deletion of your data, subject to legal retention obligations.
  • Right to Restriction of Processing: You can request a limitation on how we process your data.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.
  • Right to Lodge a Complaint: If you believe we are processing your data unlawfully, you have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD - Comissão Nacional de Proteção de Dados).

How long will they keep my personal information?

We retain your personal information only for as long as necessary to fulfill the specific purposes for which it was collected, in accordance with our data retention policy, the General Data Protection Regulation (GDPR), and Portuguese legal requirements. The retention periods are as follows:

  • Order History: Retained for 5 years to comply with Portuguese tax and commercial law (Art. 123 of the Portuguese Commercial Code and Art. 130 of the CIRC). After this period, the data will be securely deleted or anonymized.
  • Customer Account Information: Retained for the duration of the active account and for 2 years after closure, based on legal obligations and legitimate interest (Art. 6(1)(c) and (f) GDPR). After this period, the data will be deleted unless required for ongoing legal or regulatory purposes.
  • Newsletter Subscription Information: Collected based on your consent (Art. 6(1)(a) GDPR and Law No. 41/2004 on Electronic Communications). Your data will be stored as long as you remain an active subscriber. You may withdraw your consent and request deletion of your subscription information at any time via the unsubscribe link or by contacting us. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Upon expiration of the respective retention periods, personal data will be permanently deleted or anonymized, ensuring that it can no longer be associated with any individual. You have the right to request access, correction, or deletion of your data at any time, subject to applicable legal obligations.

Is my data secure?

We implement accepted technology and security standards in order to protect the loss, misuse, alteration or destruction of personal information. We require all our employees confidentiality regarding any personal information and only authorized personnel have access to this information.

International transfers

Your personal information may be transferred, archived or processed in a country other than the country where it was collected and from the data originators. In such cases the data transfer is made in accordance with the requirements of the General Data Protection Regulation (RGPD) and other data protection legislation.

Privacy Policy Update

This Privacy Policy may be changed at any time. The last change date can be verified in this statement. The changes are effective as of the last change date indicated. Regularly review this privacy policy to check for any changes in how we use your personal information.

Use of Cookies

We use cookies and similar tracking technologies to enhance user experience and analyze site performance. By continuing to use our website, you consent to our use of cookies in accordance with our Cookie Policy. You can manage your preferences or disable non-essential cookies through our Cookie Settings page.

Contact

If you have any reservations about how we use your personal information, you have the right to make such a complaint to the competent control authority - National Commission for Data Protection.
For any question you may have about this privacy policy, please contact us at the following address: protecaodados@ferreiradesa.pt.